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Important Rakhi Order Update Some Rakhi orders and support responses are currently delayed. Read our update ↓

AN IMPORTANT RAKHI ORDER UPDATE

We’re sorry for the delay.

This Rakhi, we received more than 5,000 orders from customers across India. While many orders have already been fulfilled, some are still awaiting pickup or delivery.

We sincerely apologise to every customer whose order has been delayed. We understand how important it is for a Rakhi gift to arrive on time, and we are sorry that we have not been able to meet that expectation in every case.

The unusually high order volume has also resulted in a backlog of emails and chat messages. We apologise if we have not yet responded to your message. Our customer-support and operations teams are working continuously to process the remaining orders and respond to every customer as quickly as possible.

If you have already contacted us, please allow us some time to respond. Sending repeated messages through multiple channels may make it more difficult for our team to resolve requests quickly.

Thank you for your patience and understanding.

— Team Bloomsvilla

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From helping you choose the right flowers to resolving a delivery question, our team is here to make gifting a little easier.

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Can I change my delivery date or time? +

Yes, depending on the order status and available delivery slots. Please contact us as early as possible with your order number.

How can I check the status of my order? +

You can contact our support team with your order number, and we'll help you with the latest available delivery update.

Can I change the recipient's address after placing an order? +

In many cases, yes, provided fulfilment has not progressed too far. Contact us promptly with your order number and the updated address.

Do you offer same-day flower delivery? +

Yes. Same-day flower delivery is available across many metros, state capitals and major cities, subject to location, product availability and order cut-off times.

What happens if my delivery location is outside your same-day network? +

For suitable gifts, we may offer courier delivery to locations outside our same-day hand-delivery network. Our team can help you identify the best available option.

Can I include a personal message with my gift? +

Yes. You can add a personal message while placing your order, and we'll include it with your gift where applicable.